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For Subscribers

 Whether in person or by phone, we come to you With Taxnet Pro® you're not only getting the leading tax minds for expert commentary and analysis, you're getting the Carswell commitment to service.

Carswell understands that the products and services you use are integral to your organization's success in a competitive market. With your subscription to Taxnet Pro®, you get the industry leading support to help you research with confidence. 

  • Qualified and knowledgeable Learning Consultants make up your product training team, available for group or individual training. 
  • All subscribers have access to Online learning . Do you need to learn to use a specific function?  Locate specific content quickly? Our Learn-it Modules use Windows Media Player (v.9 or higher) which comes wih Microsoft Windows.  Simply select a module from our list on the Learn-it page.  The Player, along with the module, will start automatically.    
  • Research Support Consultants are your research assistants, available to assist you in finding the answers you need. Contact the Carswell Reference Support Team:

    Phone: Monday to Friday: 8:30 - 11:00PM (EST)
    Toll Free: 1-800-387-5164
    Toronto/International: 416-609-3800
    Email: www.carswell.com/email

  • Technical Support Consultants ensure your technical questions are answered and your needs are addressed. Contact the Carswell Technical Support Team:

    Phone: Monday to Friday: 8:00am - 8:00pm
    Saturday and Sunday: 9:00am - 5:00pm
    Closed on Statutory Holidays

    Toll Free (Canada & US): 1-800-387-5164
    Toronto/International: 416-609-3800

    Email: www.carswell.com/email

For more information, please visit the Carswell.com Learning page or the Carswell.com Support page.