Taxnet Pro^® is a web-based solution that requires no additional software to install - all you need is your browser and a password to access Canada's most powerful on-line tax research service.

The minimum system requirements for Taxnet Pro® are as follows:

Minimum screen resolution 1024 x 768
Microsoft Office 2007+
Windows XP+
Internet Explorer 7.0+
JavaScript enabled
Cookies enabled
Adobe Acrobat Reader
Pop-ups enabled for Taxnet Pro

Important: If you use a pop-up blocker it may affect your ability to print or download. There are several ways to work around pop-up blockers.

Some common solutions are listed below:

Click the Tools drop-down menu
Chose Pop-up Blocker
Select Pop-up Blocker settings
Under "Address of Website to allow": type in the following - *taxnetpro.com
Click Add
Click Close

If the above steps do not resolve your issue, you may have additional pop-up blockers enabled. To temporarily allow Taxnet Pro, hold the Shift or Ctrl key.

Servers

If your company utilizes proxy servers or firewalls and you are experiencing problems with Taxnet Pro, please contact Technical Support for more information.

Adobe Acrobat

In order to view the PDF file format versions of case law from Carswell law reporters, you need Adobe Acrobat Reader. Visit the Adobe web site to download Adobe Acrobat Reader

If you would like to discuss your system requirements, please contact the Carswell Technical Support Team:

Phone:
Toll Free (Canada & US): 1-800-387-5164
Toronto/International: (416) 609-3800

Monday to Friday 8:00am - 8:00pm
Saturday and Sunday 9:00am - 5:00pm
Closed on Statutory Holidays

Email:
www.carswell.com/email